OUR STORY
ANCS was founded in 1986 by Michelle Price OAM, a Registered Nurse with a vision to support people in remaining safe, healthy, and independent in their own homes. Starting with just two clients and operating from her family home, Michelle built ANCS on values of compassion, integrity, and excellence in care — principles that continue to guide the organisation today.
Over the years, ANCS has grown from a small family-based service into a trusted provider across the Central Coast. We pioneered innovative models of care, from introducing trained Assistants in Nursing to the region in the 1990s, to co-founding unique community respite programs that provided vital support to people living with disabilities, dementia, and their caregivers.
Today, ANCS remains committed to delivering person-centred care while continuing Michelle’s legacy of supporting local initiatives such as Camp Breakaway Inc., a charity dedicated to providing meaningful respite experiences for people with disabilities.
STRATEGIC PLAN 2025-2028
Over the next three years, Allcare will continue to put clients first, support and value our staff, maintain financial and environmental sustainability, safeguard personal information, and embrace technology – all underpinned by strong leadership and governance.
Strong Leadership and Governance
- We lead with honesty, empathy, and integrity.
- Our Board and management are approachable, transparent, and committed to quality.
- Decisions are made with the community’s needs at heart.
Clients at the Centre
- Services are high-quality, safe, and continuously improving.
- Care plans are personalised – supporting independence, dignity, and choice.
- Client rights are protected, with zero tolerance for abuse or neglect.
- Client voices guide our services through feedback and advisory groups.
Valuing our Staff
- Safe, respectful, and supportive workplace culture.
- Ongoing training and development so staff can deliver the best care.
- Wellbeing programs to prevent burnout and strengthen retention.
- Aim to be an Employer of Choice on the Central Coast.
Sustainability and Growth
- Adapting to the new Support at Home Program and changing funding models.
- Strengthening financial management and exploring new income streams.
- Reducing our carbon footprint (hybrid/electric fleet, digital records, eco-friendly practices).
Information Security
- Protecting client and staff information with world-class security (ISO 27001 certified).
- Strong systems for privacy, cybersecurity, and business continuity.
- Regular training, audits, and awareness programs to keep data safe.
Embracing Technology
- Introducing medication apps for safer, accurate medication management.
- Expanding telehealth and remote monitoring to support timely care.
- Using data and digital tools to make smarter decisions and improve outcomes.
- Building digital literacy among staff and clients so everyone benefits from new technology.
OUR SUCCESSES
For nearly 40 years, ANCS has been recognised for excellence in care, innovation, and community impact. We proudly hold leading accreditations, including ACIS 4.0, NDIS Practice Standards, Aged Care Quality Standards, and—most uniquely—ISO27001 Information Security, making us the only care provider in Australia with this accreditation.
Our achievements have been celebrated through numerous awards, including:
- Central Coast Business of the Year (2021)
- Best Health Improvement Service (2021, 2024)
- Outstanding Community Organisation (2024)
- Excellence in Diversity & Inclusion (2024)
Most recently, ANCS was recognised as a Regional Finalist in 2025 across three categories: Excellence in Diversity & Inclusion, Employer of Choice (21+ Employees), and Outstanding Community Organisation.
AWARDS
Proudly caring for our community since 1986 — with excellence, respect, and innovation at our core.