OUR STORY
ANCS was founded in 1986 by Michelle Price OAM, a Registered Nurse with a vision to support people in remaining safe, healthy, and independent in their own homes. Starting with just two clients and operating from her family home, Michelle built ANCS on values of compassion, integrity, and excellence in care — principles that continue to guide the organisation today.
Over the years, ANCS has grown from a small family-based service into a trusted provider across the Central Coast. We pioneered innovative models of care, from introducing trained Assistants in Nursing to the region in the 1990s, to co-founding unique community respite programs that provided vital support to people living with disabilities, dementia, and their caregivers.
Today, ANCS remains committed to delivering person-centred care while continuing Michelle’s legacy of supporting local initiatives such as Camp Breakaway Inc., a charity dedicated to providing meaningful respite experiences for people with disabilities.
OUR GOVERNANCE
Chief Executive Officer / Director of Care
Owner – Allcare Nursing & Community Services
Michelle Price OAM is the Founder, CEO, and Director of Care at Allcare Nursing & Community Services — a locally owned and operated organisation that has proudly supported the Central Coast community for over 40 years.
As the organisation’s leader and Chairperson of both the Governance and Clinical Governance Boards, Michelle is responsible for the overall management, strategic direction, and operational excellence of Allcare. She oversees all coordinated care and service provision, ensures compliance with clinical and legislative standards, and drives forward strategic planning, policy development, and innovative service models.
Michelle provides strong financial stewardship and offers hands-on leadership and mentoring to all staff, fostering a culture of quality, integrity, and continuous improvement. Her commitment to person-centred care, community inclusion, and professional excellence has been the foundation of Allcare’s long-standing reputation for safe, reliable, and compassionate care.
In recognition of her outstanding contribution to nursing and her lifelong advocacy for people with disabilities, Michelle was awarded the Medal of the Order of Australia (OAM).
Governance Board
For over 17 years, the ANCS Governance Board has provided strong leadership, oversight, and accountability, ensuring that Allcare Nursing & Community Services continues to deliver safe, high-quality, and person-centred care to the Central Coast community.
The Board comprises experienced professionals with expertise across law, business, finance, psychology, mental health, quality management, and clinical governance. Together, they provide strategic direction, risk oversight, and sound decision-making that upholds Allcare’s mission, values, and long-standing reputation for excellence.
Board Composition
Solicitor (Retired) – 42 years in legal practice, 35 years as Partner in a regional law firm, and 16 years as Chairperson of the Breakaway Inc Board. Brings extensive experience in corporate governance, compliance, and community service leadership.
Accountant (B.Com) – 45 years in accounting and financial management, 42 years as Director of MacMillans Accounting, Registered Tax Agent, ASIC Auditor, and NSW Justice of the Peace. Provides expert guidance in finance, audit, and regulatory compliance.
Clinical Nurse Consultant (BA, RPN, Dip DM) – Over 50 years of clinical nursing experience, including 50 years specialising in drug and alcohol, mental health, grief, and trauma support. Leads men’s recovery and Indigenous community programs, bringing deep expertise in clinical care and community engagement.
Clinical Governance
At Allcare Nursing & Community Services (ANCS), Clinical Governance is led by our Director of Care, Clinical Care Manager and Clinical Nurse Consultant in Complex Care.
ANCS’ Clinical Governance upholds robust systems for quality assurance, clinical risk management, evidence-based practice, and continuous improvement. The committee ensures that clinical decisions are guided by best practice principles, aligned with national standards, and responsive to the changing needs of the community.
ANCS’ clinical governance structure is supported by a multidisciplinary team of experienced professionals with specialist expertise across:
- Disability and Aged Care
- Mental Health
- Cognitive Impairment and Dementia
- Respiratory Diseases
- Palliative Care
- Spinal Cord Injury Care and Management
- Brain Injury Care and Management
- Complex Care
- Complex Wound Care
- Infection Control
Together, the Clinical Governance team ensures that every client receives coordinated, evidence-based, and compassionate care—reinforcing ANCS’ long-standing reputation for clinical excellence and innovation in community nursing.
STRATEGIC PLAN 2025-2028
Over the next three years, Allcare will continue to put clients first, support and value our staff, maintain financial and environmental sustainability, safeguard personal information, and embrace technology – all underpinned by strong leadership and governance.
Strong Leadership and Governance
- We lead with honesty, empathy, and integrity.
- Our Board and management are approachable, transparent, and committed to quality.
- Decisions are made with the community’s needs at heart.
Clients at the Centre
- Services are high-quality, safe, and continuously improving.
- Care plans are personalised – supporting independence, dignity, and choice.
- Client rights are protected, with zero tolerance for abuse or neglect.
- Client voices guide our services through feedback and advisory groups.
Valuing our Staff
- Safe, respectful, and supportive workplace culture.
- Ongoing training and development so staff can deliver the best care.
- Wellbeing programs to prevent burnout and strengthen retention.
- Proud to be awarded Business NSW Employer of Choice 2025.
Sustainability and Growth
- Adapting to the new Support at Home Program and changing funding models.
- Strengthening financial management and exploring new income streams.
- Reducing our carbon footprint (hybrid/electric fleet, digital records, eco-friendly practices).
Information Security
- Protecting client and staff information with world-class security (ISO 27001 certified).
- Strong systems for privacy, cybersecurity, and business continuity.
- Regular training, audits, and awareness programs to keep data safe.
Embracing Technology
- Introducing medication apps for safer, accurate medication management.
- Expanding telehealth and remote monitoring to support timely care.
- Using data and digital tools to make smarter decisions and improve outcomes.
- Building digital literacy among staff and clients so everyone benefits from new technology.
OUR SUCCESSES
For nearly 40 years, ANCS has been recognised for excellence in care, innovation, and community impact. We proudly hold leading accreditations, including ACIS 4.0, NDIS Practice Standards, Aged Care Quality Standards, and—most uniquely—ISO27001 Information Security, making us the only care provider in Australia with this accreditation.
Our achievements have been celebrated through numerous awards, including:
- Central Coast Local Business Awards - Central Coast Business of the Year (2021)
- Central Coast Local Business Awards - Best Health Improvement Service (2021, 2024)
- Business NSW - Outstanding Community Organisation (2024)
- Business NSW - Excellence in Diversity & Inclusion (2024, 2025)
- Business NSW - Employer of Choice (2025)
Most recently, ANCS was recognised as a Regional Finalist in 2025 across three categories: Excellence in Diversity & Inclusion, Employer of Choice (21+ Employees), and Outstanding Community Organisation.
AWARDS
Proudly caring for our community since 1986 — with excellence, respect, and innovation at our core.