WELCOME TO ALLCARE NURSING & COMMUNITY SERVICES
For over 40 years, Allcare Nursing & Community Services has been providing trusted community care and support to older people and people with disabilities across the Central Coast and Lake Macquarie regions. We are proud to be locally owned and managed, and one of the only remaining independent providers in the region.
At Allcare, communication is simple and personal—every call is answered directly by our team, not a call centre. Led by experienced Registered Nurses and supported by compassionate, skilled staff, we provide person-centred care that upholds dignity, fosters independence, and supports clients to live their best life.
PROUDLY LOCAL, DEEPLY CONNECTED
As a locally owned and managed organisation, Allcare Nursing & Community Services is deeply rooted in the Central Coast and Lake Macquarie communities. For us, care isn’t just about services—it’s about people, place, and connection.
Our Staff
By employing staff from within these regions, we are proud to support the local economy while ensuring our team truly understands the unique needs, values, and lifestyle of the community we serve. Our staff are your neighbours, friends, and fellow community members, bringing both professional skill and local insight to every interaction.
Giving Back
We are committed to giving back. Allcare actively supports local charities and initiatives, including Camp Breakaway, Coast Hands, Toukley Neighbourhood Centre, Share the Dignity, and various local sporting teams.
PERSONALISED CARE, BACKED BY QUALITY & TRUST
At Allcare, we know every person’s situation is unique. That’s why we tailor our support to each individual’s needs, goals, and preferences. Backed by robust systems and yearly independent accreditation, our clients and families can trust in the quality, safety, and accountability of everything we do.
What we're doing differently:
Highest Industry Standards
Allcare is proud to be certified to the highest industry standards, including:
Australian Community Industry Standard (ACIS 5.0) – recognising our commitment to continuous improvement and client-centred service delivery.
Aged Care Quality Standards – ensuring dignity, respect, choice, and safe clinical care for older Australians.
NDIS Practice Standards – meeting national benchmarks for disability support, safeguarding, and participant outcomes.
Certified to ISO/IEC 27001
Importantly, Allcare is also the only community care provider in Australia certified to ISO/IEC 27001, the world’s leading standard in information security. This means we have the strongest cybersecurity systems in place to protect sensitive personal and health information, giving clients and families peace of mind that their data is safe.
Clinical Oversight
Our clinical oversight is led by experienced Registered Nurses and a Clinical Nurse Consultant in Complex Care, ensuring high-level expertise guides every service we deliver. Combined with our highly trained support workers and administration team, clients receive care that is personal, professional, and protected.
FUNDING SOURCES
NDIS
ICare Workers Compensation
Department of Veterans Affairs
Home Care Package
CARE SERVICES
Domestic Support:
Domestic support includes household help like cleaning, gardening, and spring cleaning to keep your home ready for everyday living or special occasions.
Social Support:
Personal support services incorporate dressing, grooming, medication prompting, meal preparation and specialised care for specific patient needs.
Personal Support:
Personal support services incorporate dressing, grooming, medication prompting, meal preparation and specialised care for specific patient needs.
Clinical Support:
Our clinical support services include palliative care, catheter management, patient wound care and medication administration provided by highly trained professionals.
EXPERIENCED CLINICAL TEAM & LONG-STANDING STAFF
At Allcare, clients benefit from the expertise of our dedicated Clinical Care Team, which includes Registered Nurses, Enrolled Nurses, and a Clinical Nurse Consultant in Complex Care. With decades of community health experience, our team ensures safe, reliable, and best-practice support for every client. We’re also proud of our exceptionally low staff turnover, with many team members serving 15–30 years—providing clients and families with trusted, familiar faces and a genuine long-term commitment to their wellbeing.
CYBER SECURITY YOU CAN TRUST
Allcare is proud to be the only community care provider in Australia certified to ISO/IEC 27001, the world’s leading standard for information security management. This internationally recognised certification means we have implemented the highest level of cyber security controls, ensuring that your personal, health, and financial information is kept safe at all times.
Why this matters to our clients:
Protection of Sensitive Information
Your health and personal details are stored and managed with the same level of security used by banks and government agencies.
Peace of Mind
You can feel confident that your records are safe from cyber threats such as hacking, phishing, or data loss.
Trust and Accountability
Certification is independently audited, so you know our systems are continually tested and improved.
Future Ready
As digital health and online service systems expand, Allcare is already ahead in safeguarding client data.
Proudly caring for our community since 1986 — with excellence, respect, and innovation at our core.